1. No Guarantee of Results

Digital marketing outcomes (such as traffic, leads, or sales) depend on various external factors. While we use proven strategies, we do not guarantee specific results, and refunds will not be issued based on performance alone.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

• If the service has not yet been started
• If a duplicate payment has been made
• If we are unable to deliver the agreed service

3. Non-Refundable Services

Once work has commenced, the following services are generally non-refundable:

• SEO services
• Social media marketing campaigns
• Paid advertising setup and management
• Content creation or design services already delivered

4. Cancellation Policy

• Clients may request cancellation before the project begins for a full refund
• Once the project has started, cancellation requests may result in partial refunds depending on the work completed

5. Refund Processing

• Approved refunds will be processed within 7–10 business days
• Refunds will be issued through the original payment method

6. Changes to Policy

We reserve the right to modify this refund policy at any time. Any updates will be posted on this page.

7. Contact Us

If you have any questions about our refund policy, please contact us:

Email: privacy@deskmatix.com
Phone: 844-444-4455

By using our website and services, you agree to the terms outlined in this Refund Policy.